Integrated Management

With a multidisciplinary staff and leaders who will serve the client in a focused manner, we manage every international trade operation in the company end-to-end:

• Account Manager for focused service in the entire international trade chain, managing the operation door to door;
• Operation KPI and Milestone control for quick decision-making and guarantee in the expected lead time;
• Online information center for shipment follow-up customized for each import area and/or internal client;
• Frequent meetings for improvement and service SOP update, focusing in reducing daily actions by the client’s team and improving operation flow;
• Problem deescalation and quick decision-making, due to a lean org chart.